FORGOT PASSWORD:
In a situation whereby User forgot password, the following steps are essential for password recovery;
- Click on the forgot password link which will bring user to a password reset screen.
- Input the email used during registration.
- Click on reset password; A link will be sent to the mail address.
- Use the link sent email to reset password
image 1.0 a screen showing the password reset link marked with a red arrow
image 1.2 Landing screen upon clicking forgot password with the option to input registered email.
On clicking reset password, user will receive a clickable mail which will redirect user to a password reset screen (as shown in image 1.3 below).
- User will input preferred new password.
- confirm password.click reset
image 1.3 pop-up screen for password reset.